Request change plan

Booking-ID
e-mail

Payment method

Plan

Plan change request is accepted only once a month. Please note that plan change request can not be reverted after submission.
Deadline for changes to your plan is 25th. Requests submitted before and on 25th, your plan will be changed from following month. For requests submitted after 25th, your plan will be changed from the month after next.

Plan change request is accepted only once a month. Please note that plan change request can not be reverted after submission.
Deadline for changes to your plan is 25th. Requests submitted before and on 25th, your plan will be changed from following month. For requests submitted after 25th, your plan will be changed from the month after next.

Plan downgrades are not available.

Voice+Data SIM：
- Plan change request is accepted only once a month.Please note that plan change request can not be reverted after submission.
- Deadline for changes to your plan is 25th. Requests submitted before and on 25th, your plan will be changed from following month. For requests submitted after 25th, your plan will be changed from the month after next.
Pocket Wifi：
- Plan downgrades are not available.

Plan change request is accepted only once a month. Please note that plan change request can not be reverted after submission.
Deadline for changes to your plan is 25th. Requests submitted before and on 25th, your plan will be changed from following month. For requests submitted after 25th, your plan will be changed from the month after next.

Plan change request is accepted only once a month. Please note that plan change request can not be reverted after submission.
Deadline for changes to your plan is 25th. Requests submitted before and on 25th, your plan will be changed from following month. For requests submitted after 25th, your plan will be changed from the month after next.
To upgrade your plan, additional deposit is required. After we confirm your application, an invoice is sent to your smartpit card. We will also send a notification email once the smartpit invoice becomes available.

Plan downgrades are not available.
To upgrade your plan, additional deposit is required. After we confirm your application, an invoice is sent to your smartpit card. We will also send a notification email once the smartpit invoice becomes available.

Voice+Data SIM：
- Plan change request is accepted only once a month.Please note that plan change request can not be reverted after submission.
- Deadline for changes to your plan is 25th. Requests submitted before and on 25th, your plan will be changed from following month. For requests submitted after 25th, your plan will be changed from the month after next.
Pocket Wifi：
- Plan downgrades are not available.
- To upgrade your plan, additional deposit is required. After we confirm your application, an invoice is sent to your smartpit card. We will also send a notification email once the smartpit invoice becomes available.

Please select your desired plan.

Voice SIM Plan

Attention (Please read and confirm the following carefully before applying for the 「Request change plan」)

This plan is for those who wishes to keep their number when not in use.
From 1st of next month, the call and Data function will be temporally suspended.
The plan must be at a monthly interval (From the beginning to the end until at the end of the same month). Once the suspension has started at the beginning of the month, no changes can be made. (phone line will not be able to recover until the end of the same month)
If there are unpaid bills during the suspension period, termination will apply and the phone number will become invalid.
This plan only available for Voice + Data SIM card. Pocket WiFi will not apply.
For recovery of the line. You must submit the「Request change plan」form again.

Data SIM Plan

Wifi Plan

Please be noted that Reset Data (rollover data) will NOT carry over to the following month.

For current 5 GB plans: The data reset will be performed within 24 hours.
For current 5 GB plans: The data reset will be performed after the payment has been confirmed. We will contact you when you can go to the convenience store to pay the bill.
For current 30 GB or 50 GB plans: Pocket WiFi exchange will be necessary. Please enter your shipping information below.
For current 100 GB plans: Data reset is not available. Please follow this link.

Postcode / ZIP Block in Japanese Block in English Street number Building name / Room number

Plan upgrades will take effect within 24 hours. Plan upgrades will take effect within 24 hours after the payment has been confirmed. We will contact you when you can go to the convenience store to pay the bill.

Pocket WiFi exchange will be necessary. Please enter your shipping information below.

Postcode / ZIP Block in Japanese Block in English Street number Building name / Room number

Once you have read and agreed to the following points below, please click the "Request change plan" button.

Plan change request is accepted only once a month. Plan change request can not be reverted after submission. After submitting the plan change request, you cannot cancel the contract or apply for the issuance of an MNP number until the month when the plan change is applied.